Answer of your leaving message
Hi
I bought several of your cams - 8 actually - some as gifts (I have pasted in the kickstarter details below). I have kept on outdoor camera - an isensor patio. It went off line a while and I cannot reset it by powering up or pressing the reset button. The blue power light comes on but no green light. When I turn it on the blue light comes on but it does not calibrate... Any ideas on what to do?
Thanks
Chris
Dear Sir,

Followings are the Campaign Information Summary of Shipping Number 8238 for your reference,

Shipping Address: 33 George Hibbert Rd
Shipping City: Madora Bay
Shipping State/Province: WA
Shipping Zip/Postal Code:: 6210
Shipping Country: Australia
Shipping Name: CHRISTOPHER WHITE
Telephone Country Code: +61
Telephone: 417956999
This is a sample with $10 value.
Remarks:



If you have any questions about this order, please email to shop.ai@amaryllo.eu.

Online store team
Amaryllo International B.V.


2017-04-25 11:41:55****************************************
Thanks for the reply,
I have left it on overnight and also since writing to you earlier today.... I'm afraid its just not resetting and not coming online...
Thanks again,
Chris

by Chris White


Could you wait a bit longer (e.g. 2 hours) after powering up the device and see if it can come back automatically? Sometimes it will take a long time to fix the corrupted file system.
If it comes back, please format the internal storage from the APP.
If not, I will transfer your case to our RMA team for further investigation.



I will transfer your case to our RMA team, they will contact you later.